"Life is better when we're connected"
1100 N Main Street, Suite C
Belle Glade, Fl 33430
111 N W 183 Street, Suite 424
Miami Gardens, FL 33169
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© 2015 | Community Connections for Life
Under the direction of the Supervisor provides social work/ therapy services to the clients and their families using various methods, including individual, group and family counseling. These functions are performed under general supervision, necessitating the ability to exercise independent and sound judgment. The Social Worker/ Therapist will participate in the enrichment program where psychosocial services and crisis intervention is provided when necessary.
The following are services that Social Worker / Therapists shall provide to the organization:
Participates with interdisciplinary team members in developing and implementing program policies and procedures and preventing crises.
Assesses the social and emotional needs of clients.
Provides direct counseling/social services to clients referred by self, faculty, administration and staff.
Tracks and follows up on all referrals made in and out of the agency.
Coordinates social work services and client referrals between the program and other agencies providing social and educational services in both the agency and local community.
Establishes referral network/linkages with outside agencies for both clients and families.
Serves as an advocate for clients' rights within the community.
Remains available for crisis intervention social work as the need arises or arranges for such coverage by emergency social services.
Attends all scheduled clinical meetings.
Ensures that all patients receive personalized, prompt attention and are treated with receptiveness, dignity and respect, no matter how limited the contact.
Implements philosophy and objectives of program.
Performs other related duties, as required.
The following are services that Social Worker / Therapists shall provide to their clients:
Provide initial assessment to determine the client’s diagnosis and treatment needs.
Conducting a series of individual sessions with a client - normally lasting between 30 minutes to an hour, one or more times per week. The Social Worker / Therapist must assess need, build trust (a therapist may work with clients for just a few sessions or over a longer period of two or three years) and explore issues.
Encouraging the client to talk about and explore their feelings and behavior;
Running group sessions with people undergoing therapy in a clinical setting;
Running group sessions in a training capacity for other professionals, such as social workers, nurses and teachers, who are interested in learning more about how groups work and how they function within them;
Keeping abreast of developments in theory and research;
Networking within the health professional community, and other potential business areas, to maintain continuity of work and client base;
Evaluating therapy outcomes and writing reports;
In certain settings, working to targets, such as seeing a number of clients over a particular period in order to meet service expectations and performance management targets; and/or
Undergoing supervision (in order to raise personal issues and professional concerns arising from work) with another appropriately qualified person, as well as supervising other psychotherapists.
MINIMUM QUALIFICATION AND EXPERIENCE
Master's Degree in Social Work / Therapist and a valid Florida License from DOH.
Bilingual preferred. English proficiency is required and Creole and/or Spanish are the language translation skills desired.
Ability to engage and diffuse crisis situations Ability to work effectively with adolescents, families, professionals and other personnel from a wide range of cultural, social and economic backgrounds.
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The Targeted Case Manager is the primary advocate for the persons served on his/her caseload. He or she is responsible for coordinating supports and services involving any and all aspects of an individual’s life. The targeted case manager is the liaison between Community Connections For Life, Inc. (CCFL) and the family/guardian. This is a contractor position requiring varying hours and duties. The targeted case manager reports directly to the Targeted Case Management Supervisor.
1. Maintains files in CCFL office as required for each individual on caseload to include a main file and a discharge file.
2. Prepares a service plan and forwards to Targeted Case Management Supervisor by due date.
3. Maintains compliance with various federal and state regulations and various CCFL policies/procedures. In conjunction with the team leader, acts as the liaison for all matters affecting the persons served in the home during program evaluation and regulatory surveys. Facilitates ongoing, proper implementation of quality of life planning components by monitoring the activities and documentation of other staff, following up when data is inconsistent, incomplete, reveals a lack of progress, or otherwise needs revision. Attending and conducting team visits to monitor progress.
4. Facilitates attention to care of medical issues through assuring persons served have medial cards, prescription coverage, Medicaid and all the paperwork in place for payments. Ensures that persons served receive regular medical care.
5. Communicates with persons served, guardians and others about the needs of persons served. Conducts site, home and community visits for persons on caseload on a regular basis.
6. Communicates regularly with guardians regarding consents, documents, investigations, making quality of life planning meeting dates, medical issues, and appointments.
7. Regularly consults and advocates with parties including: occupational therapist, physical therapist, respiratory therapists, registered nurses, licensed nurses, director of nursing, doctors, dentists and other contacts to facilitate the best possible care available for persons served.
8. Regularly consults, advocates and serves as a liaison between CCFL, Social Security, Florida Department of Children and Families, and other community based groups to facilitate the best possible care available for persons served.
9. Attends psychiatric consults as needed.
10. Participates in interview process when requested.
11. Ensures implementation of policies and procedures.
12. Meets requirements for assigned monitoring as part of the quality assurance system across all shifts.
13. Facilitates service planning for all individuals on caseload.
14. Reviews data monthly; provides ongoing staff training as needed on quality of life planning.
15. Provides staff training during new staff orientation as assigned.
16. Facilitates service coordination for all individuals on caseload including ancillary services.
17. Completes other monitoring as assigned.
18. Completes abuse, neglect and exploitation investigations and follow up as assigned.
19. Maintains Medicaid eligibility requirements and other financial supports.
20. Monitors financial status of individuals and reports to guardian at least quarterly.
21. Acts as primary advocate for persons served in a professional manner, inclusive of persevering and challenging the system(s).
22. Facilitates obtaining/maintaining equipment as needed for individuals served.
ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES
1. Knowledge of and ability to perform positive behavioral support techniques (requiring lifting, bending, kneeling, stooping, reaching, blocking, redirecting).
2. Knowledge of teaching components and techniques.
3. Ability to recognize natural teaching opportunities and to act upon them.
4. Ability to work well independently, with strong skills in time management, delegation, follow-up, organization and handling several tasks simultaneously.
5. Ability to handle difficult tasks with sensitivity and caring, and to recognize opportunities to allay maladaptive (sometimes aggressive) behaviors while maintaining calm and composure.
6. Knowledge of general human development and psychology (including familiarity with agents affecting human behavior and how people learn).
7. Excellent interpersonal skills, with ability to observe, question, listen actively, give and accept feedback effectively, and deal effectively with conflict in a consultative, team approach.
8. Ability to read, comprehend and speak English proficiently and to recognize and utilize alternative communication methods (e.g. willing to work with alternative communication styles such as picture symbols and/or rudimentary sign language for those persons served who are nonverbal or have hearing impairments).
9. Skill in composing and processing complex case notes, memorandums, reports and other business-like documents with correct English grammar and sentence structure.
10. Keyboarding skill (approximately 40 words per minute).
11. Skill in making verbal presentation to individuals and small groups.
12. Effective problem-solving and decision-making skills (both within groups and as an individual).
13. Ability to communicate about sensitive situations and handle sensitive people with objectivity, confidentiality, diplomacy and tact.
14. Awareness of and ability to adapt own leadership style according to the situation at hand, and knowledge of and ability to recognize motivational patterns in others. Ability to demonstrate skill in active listening and coaching.
15. Knowledge of pertinent state and federal regulations.
16. A high energy level, adaptability, assertiveness, patience, and a positive outlook on the potential change of other people.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. The employee must occasionally lift and/or move up to 10 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.
EDUCATION & EXPERIENCE
Minimum: Bachelor’s degree and six months human services experience required.
Preferred: Bachelor's degree in human development and family life, developmental psychology, general psychology, special education, social work, rehabilitation counseling, recreation, art, music, speech, physical or occupational therapy, sociology, or a related behavioral sciences discipline and three to five years of experience serving persons with developmental disabilities.
Qualifications: Hold and retain a valid driver’s license from your state of residence including no more than three violations or a major infraction such as a DUI or reckless/careless driving within the last 36 months. Hold and retain automobile liability insurance as required by the state of Florida. Successful completion of background check. Completion of new staff orientation and annual course updates and certifications within prescribed period (as assigned.) Completion of the required state training within the specified time frame. Compliance with the Rules of Conduct for targeted case managers.
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